DUTIES AND RESPONSIBILITIES: The Hotel Manager is responsible for achieving optimal guest satisfaction and a good working environment to attain all set objectives. To achieve this, the Hotel Manager should run the hotel in accordance with the Standard Operating Procedures and Policies as set out by the company. The Hotel Manager shall see to the implementation of optimal and attractive products and services required to address the hotel’s target groups, based on pre-agreed marketing plans and budgets. The Hotel Manager shall ensure the correct production and distribution of information and promotion materials as agreed to. Guard the efficiency/productivity and the company results: Draw up plans and budget concepts (revenues, costs, etc.); Safeguard the realization, tracing and adjustment of deviations; Developing improvement actions, carry out costs savings; Guard/ controlling of cost price Delivering of data and proposals for the budgets and investments. Safeguard quality of operations (internal & external audits) Manage the various Department Heads Coordinate planning of Department Heads and Assistant Managers with regard to time-tables, work schedules, employment of employees within the different services; solving of bottle necks; Coordination of the execution of activities via instructions to the Heads of Departments/ Assistant Managers, supervision of the execution; Determination of the workforce, recruitment and hiring of new staff, supervision of sufficient introduction, execution of performance reviews and training of staff. Be accountable for responsibilities of department heads in their absence. Implement the SOPs optimally in the hotel and act as a flag ship establishment for the brand. Prepare a monthly financial reporting. Ensure an adequate administration, for the outgoing and incoming invoices, for the payment of invoices and for drawing up periodical management data. Justify deviations and differences. Other tasks: Handling complaints, in the last resort. Other reliable to the above mentioned, tasks in order of the executive; Handing over opinions and beliefs, decisions etc. to the executives; Leading various internal and external meetings; Supervise the fulfillment of the regulations of the employment legalization, Occupational Health & Safety Act, fire regulations and other legal requirements Correct use of Company's corporate identity. Maintain contacts with public authorities

Front Office Manager is responsible for directly supervising all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budget for front office department. Duties and Responsibilities: Maintains master key control. Verifies that accurate room status information is maintained and properly communicated. Resolves guest problems quickly, efficiently, and courteously. Updates group information. Maintains, monitors, and prepares group requirements. Relays information to appropriate personnel. Reviews and completes credit limit report. Works within the allocated budget for the front office. Receives information from the previous shift manger and passes on pertinent details to the oncoming manager. Checks cashiers in and out and verifies banks and deposits at the end of each shift. Enforces all cash-handling, check-cashing, and credit policies. Conducts regularly scheduled meetings of front office personnel. Operate all aspects of Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes. Prepare revenue and occupancy forecasting. Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner. Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guest’s managers and other employees. Monitor all V.I. P’s special guests and requests. Maintain required pars of all front office and stationary supplies. Review daily front office work and activity reports generated by Night Audit. Review Front office log book and Guest feedback forms on a daily basis. Maintain an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs. Perform other duties as requested by management.

Hire Resolve’s client is urgently seeking the expertise of a Senior Finishing Foreman in Zanzibar. Permanent role in Zanzibar (relocation required)

Position : Warehouse Supervisor - Dodoma,Songwe, Zanzibar, Zanzibar We are looking for an experienced Warehouse Supervisor to manage and oversee all warehouse activities, ensure efficient processes, and maximise warehouse productivity. Ideal candidates should be able to supervise employees, coordinate logistical processes, ensure the quality of goods, and prepare relevant documentation. Responsibilities : Supervising warehouse staff and daily activities. Managing, evaluating and reporting on warehouse productivity. Tracking and coordinating the receipt, storage, and timely delivery of goods and materials. Ordering supplies and maintaining suitable inventory levels. Checking orders, bills, items received, inventory, and deliveries for accuracy. Maintaining records, reporting relevant information, and preparing any necessary documentation. Ensuring basic maintenance standards and compliance with health and safety regulations. Performing a daily inspection of the warehouse grounds. Coordinating and maintaining fleets and equipment. Communicating and coordinating with other departments and customers.

Experienced hotel manager needed for luxury resort in Zanzibar

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Join our luxury beach resort as Hotel Manager. Responsibilities include overseeing daily operations, managing staff, and ensuring guest satisfaction. Previous hospitality experience required.

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